Personalise 3D Crystal Photo Gifts - FAQs

A 3D crystal photo gift is a personalised keepsake made by laser-etching your photo inside a high-quality K9 crystal block.

Your image is transformed into a 3D model that appears to float inside the crystal — creating a timeless, elegant gift that captures memories in stunning detail.

It’s perfect for birthdays, anniversaries, memorials, weddings, and more.

The key difference between 2D and 3D laser engraving lies in the level of depth and realism.

• 2D Engraving: This recreates your photo as a flat, detailed image etched inside the crystal. It’s perfect for necklaces, keychains, and wine stoppers, offering a sleek and elegant look.
• 3D Engraving: This brings your image to life by adding depth. Viewed from the front, your photo appears with realistic dimensions. Turn the crystal around, and you’ll experience a stunning optical illusion, as the people or pets in the image seem to follow you with their gaze!

For more detailed information, please visit: 2D vs 3D Crystal Photo

Lighting: Plastic offers steady white light; wooden has auto color-changing lights.

Power: Plastic uses 3 AA batteries or USB-C; wooden includes rechargeable battery and DC power.

Design: Plastic has a flat surface for versatility; wooden features a groove for added crystal stability.

Switch: Plastic uses a simple three-stage switch; wooden has touch-sensitive controls.

All our custom products are made from high-quality K9 Crystal Glass, chosen for its clear, brilliant, and durable properties. This top-grade crystal lets light pass through beautifully, making 3D crystal engravings stand out with stunning detail and brightness. Its scratch-resistant surface ensures your 3D crystal gift stays shiny and flawless, even after years of use. Perfect for preserving special memories, it’s a gift that truly lasts a lifetime.

We operate production facilities and warehouses in both Australia and the United States. Orders are shipped based on the nearest location to you and stock availability.
With a team of experienced modeling engineers and industry-leading laser engraving machines, we create stunning, timeless, and durable 3D crystal photo gifts.

The process includes the following steps:

1. Removing the photo background
2. Restoring and enhancing the photo
3. Converting the 2D photo into a 3D model
4. Inspecting the crystal material
5. Laser etching the 3D model into the crystal
6. Conducting a quality control check
7. Packing and shipping

For more detailed information, including text, images, and videos, please visit: How Crystify Works

For 3D crystal photos, our designers professionally remove the background before converting the image to 3D, ensuring the most important parts of your photo stand out.

For 2D crystal photos, we usually keep the background intact.

If you have any specific requests regarding the background, please leave a note at checkout and we will follow your instructions.

Yes, we can! Our photo editing experts can merge your photos according to your requirements.

Yes, we can! Our photo editing experts can remove a person from the photo as per your request and adjust the layout accordingly.

Don’t worry! Our experts will enhance the photo as much as possible to ensure it looks its best when engraved. We’ll take care of it for you!

Yes, you can upload a black-and-white photo to be engraved on your crystal. The final product will also be in grayscale.

We accept the following file formats: JPG, JPEG, GIF, TIFF, BMP, and PNG.

If your image isn’t in any of these formats, or if you’re having trouble uploading your photo, please email us at info@crystify.com.au

We offer free shipping on all orders in Australia and New Zealand (excluding accessories purchased separately).

For over 40 other countries, it's free for orders over AUD 100.

Normally, we need 1-2 business days for 3D modeling and production before dispatching. If it's an urgent order, please contact us directly.

We ship from Australia or the United States, depending on stock and your location.

• From Australia: shipped with Australia Post (From postcode: 4067). 👉 Check Delivery Time
• From the United States: shipped with FedEx (From postcode: 77493). 👉 Check Delivery Time
  

Free shipping in Australia & New Zealand. Free shipping to 40+ countries for orders over AUD 100.

Our custom crystals are designed to stand on their own, but adding a lighted base can help to highlight the unique details of your custom engraving.

The base is optional. For better results, we recommend adding a base.

Unfortunately, laser engraving is different from printing. Our custom crystal images are made by etching tiny points inside the crystal, which doesn't allow for adding color. Currently, no laser-engraved crystal photos can achieve full-color images.

Engraving uses advanced lasers to create tiny pixels inside the crystal. More figures require more pixels, and overcrowding can increase the risk of cracking.

For the best results, choose a crystal size that suits the number of figures you want to include.

• Truly unique and personal - Every crystal is custom-made — not mass-produced — making your gift one-of-a-kind and full of meaning.
• Timeless brilliance - Made from premium K9 crystal, it shines beautifully and lasts for a lifetime without fading.
• High-tech 3D laser engraving - We turn your photo into a lifelike 3D model, etched inside the crystal with stunning depth and detail.
• Perfect for any occasion or recipient - Whether it's for birthdays, anniversaries, memorials, or weddings — and whether it's for a loved one, friend, or even a pet — Crystify gifts always feel personal and thoughtful.