Lead With the Event Date
Tell us when the award will be presented and where it must arrive—not only when you hope to order.
Once the final design is approved, most standard orders are produced and dispatched within 1–2 business days. Tell us your presentation date at the start so we can assess production, freight and any complexity before you commit.
Plan the complete timeline
For a reliable event plan, allow time for artwork approval, production and carrier delivery—not only engraving.
| Stage | Typical timing | What affects it |
|---|---|---|
| Brief and file review | Confirmed after we receive the complete order information. | Artwork quality, 3D modelling scope, quantity and missing details. |
| Design review and approval | Depends on your team’s review and response time. | Number of stakeholders, revisions and recipient-data accuracy. |
| Production and dispatch | Most approved standard orders: 1–2 business days. | Order size, model complexity, stock availability and seasonal demand. |
| Express delivery | Typically 1–2 business days after dispatch. | Destination, carrier network and regional accessibility. |
| Standard delivery | Typically 2–5 business days after dispatch. | Destination, carrier network and regional accessibility. |
| Bulk or complex orders | Timing confirmed before production. | Quantity, personalisation, specialist modelling and packaging needs. |
Help us protect your deadline
Tell us when the award will be presented and where it must arrive—not only when you hope to order.
Provide approved logos, exact wording, quantities and a checked recipient list in one organised brief.
Use one contact to consolidate stakeholder feedback and approve the mock-up without conflicting revisions.
Allow a realistic delivery buffer and select express shipping where the deadline is time-sensitive.
For planned recognition programs
The same approval safeguards still apply to urgent orders. We prepare a mock-up, you confirm the content, and only the approved design enters production.
Common questions
Not always. Large, highly personalised or technically complex orders require a separate timing assessment. We will confirm the feasible production schedule before you approve the order.
Pickup may be arranged for suitable orders. Confirm availability, readiness and collection details with our team before travelling.
No. Quoted production and delivery estimates are in business days unless we confirm otherwise.
Tracking is normally provided for shipped orders when supported by the selected carrier service. Delivery remains subject to carrier conditions and destination.
Working to a fixed presentation date?
Send the date, postcode, quantity and available artwork for a realistic production and delivery plan.